ILO Helpdesk

ILO Helpdesk for Business

The ILO Helpdesk for Business is the one-stop shop for company managers and workers on how to better align business operations with international labour standards and build good working relationships. Specific queries on applying principles of international labour standards in company operations can be directly submitted by email to or telephone +41 (0)22 799 62 64 (fax +41 (0)22 799 63 54).

This individual assistance service is free and confidential and also available for government agencies, employers’ and workers’ organizations and other interested organizations can also make use of the service. Replies are prepared by an ILO expert team and draw on the different ILO normative instruments, policy documents and tools. Responses to most questions are provided within a day or two. For more complex questions, replies may take longer.

For further information: Leaflet ILO Helpdesk (PDF, 298 kB, 25.02.2019) or ILO-Helpdesk Portal